Reviewing Sykes Enterprises (SYKE) and Verint Systems (VRNT)

Sykes Enterprises (NASDAQ: SYKE) and Verint Systems (NASDAQ:VRNT) are both business services companies, but which is the better investment? We will contrast the two companies based on the strength of their valuation, analyst recommendations, dividends, risk, profitability, institutional ownership and earnings.

Insider & Institutional Ownership

89.8% of Sykes Enterprises shares are owned by institutional investors. Comparatively, 95.3% of Verint Systems shares are owned by institutional investors. 2.9% of Sykes Enterprises shares are owned by insiders. Comparatively, 1.4% of Verint Systems shares are owned by insiders. Strong institutional ownership is an indication that endowments, large money managers and hedge funds believe a stock is poised for long-term growth.


This table compares Sykes Enterprises and Verint Systems’ net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Sykes Enterprises 1.51% 10.07% 6.32%
Verint Systems -0.58% 10.57% 4.60%

Earnings & Valuation

This table compares Sykes Enterprises and Verint Systems’ revenue, earnings per share and valuation.

Gross Revenue Price/Sales Ratio Net Income Earnings Per Share Price/Earnings Ratio
Sykes Enterprises $1.59 billion 0.74 $32.21 million $2.00 13.68
Verint Systems $1.14 billion 2.36 -$6.62 million $1.77 23.70

Sykes Enterprises has higher revenue and earnings than Verint Systems. Sykes Enterprises is trading at a lower price-to-earnings ratio than Verint Systems, indicating that it is currently the more affordable of the two stocks.

Risk and Volatility

Sykes Enterprises has a beta of 0.84, suggesting that its stock price is 16% less volatile than the S&P 500. Comparatively, Verint Systems has a beta of 1.03, suggesting that its stock price is 3% more volatile than the S&P 500.

Analyst Recommendations

This is a summary of current ratings and recommmendations for Sykes Enterprises and Verint Systems, as reported by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Sykes Enterprises 0 2 1 0 2.33
Verint Systems 0 2 3 0 2.60

Sykes Enterprises currently has a consensus price target of $31.50, suggesting a potential upside of 15.17%. Verint Systems has a consensus price target of $48.00, suggesting a potential upside of 14.42%. Given Sykes Enterprises’ higher possible upside, equities analysts plainly believe Sykes Enterprises is more favorable than Verint Systems.

Sykes Enterprises Company Profile

Sykes Enterprises, Incorporated, together with its subsidiaries, provides multichannel demand generation and global customer engagement services. Its customer care services include handling billing inquiries and claims, activating customer accounts, resolving complaints, cross-selling/up-selling, and prequalifying and warranty management, as well as providing health information and dispatching roadside assistance. The company's technical support services comprise support around complex networks, hardware and software, communications equipment, Internet access technology, and Internet portal usage. It also provides customer acquisition services, which focuses around digital marketing, demand generation, and in-bound sales conversion, as well as inbound and outbound up-selling its clients' products and services. It also provides technical staffing services to outsourced corporate help desk services; and fulfillment services, such as order and payment processing, inventory control, product delivery, and product returns handling. The company offers its services through phone, e-mail, social media, text messaging, chat, and digital self-service support. Sykes Enterprises, Incorporated provides its services to corporations, medium-sized businesses, and public institutions in the communications, financial services, technology, transportation and leisure, healthcare, retail, and other industries. It operates in the United States, Canada, Latin America, Australia, the Asia Pacific Rim, Europe, the Middle East, and Africa. Sykes Enterprises, Incorporated was founded in 1977 and is headquartered in Tampa, Florida.

Verint Systems Company Profile

Verint Systems Inc. provides actionable intelligence solutions and value-added services worldwide. Its Customer Engagement Solutions segment provides automated quality management, automated verification, branch surveillance and investigation, case management, chat engagement, coaching/learning, compliance recording, customer communities, desktop and process analytics, digital feedback, email engagement, employee desktop, enterprise feedback, financial compliance, full-time recording, gamification, identity analytics, internal communities, knowledge management, mobile workforce, performance management, robotic process automation, social analytics, speech and text analytics, virtual assistant, voice self-service, voice self-service fraud detection, Web/mobile self-service, work manager, and workforce management solutions. The company's Cyber Intelligence Solutions segment offers cyber security solutions; intelligence fusion center and Web and social intelligence software that enables collection, fusion, and analysis of data from the Web; network intelligence suite, which generates critical intelligence of data captured from various network and open sources; and situational intelligence software enables security organizations to fuse, analyze, and report information, as well as take action on risks, alarms, and incidents. The company also offers a range of customer services, including implementation and training, consulting and managed, and maintenance support services. It sells its solutions through its direct sales team; and through indirect channels, such as distributors, systems integrators, value-added resellers, and original equipment manufacturer partners. The company was founded in 1994 and is headquartered in Melville, New York.

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